12/8/2006Lifestyles Home Care, Inc.6 Overcoming Client Mistrust Clients generally nervous about strangers coming into home Clients generally nervous about strangers coming into home Prove trustworthiness as a private agency Prove trustworthiness as a private agency Background checks on employees Background checks on employees Supervisors check on employees periodically Supervisors check on employees periodically Start building a file of written references Start building a file of written references Establish reporting procedures for problems Establish reporting procedures for problems
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