Commercial Enforcement and Investigations Division The Broker-Carrier Hostage Scheme The Rogue Broker, using its Internet Website, misrepresents its operation as a Full Service Mover The Consumer, responding to the Broker's Website, is offered an Estimate appears to be a good deal, maybe even a great deal The Consumer pays a deposit that the Broker keeps as its compensation still believing that the Broker is the Mover, and the Consumer is passed to the Mover The Mover handling the shipment, will surprise the Consumer with a higher price for the move, after it has control of the Consumer's property
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