Case Study: Breast Unit St-Augustinus Evolution number of patients with primary operable breast cancer 2002: 194 2003: 256 2004: 245 2005: 385 2006: 391 2007: 379 2008: 381 Complex care process Phases : –Diagnosis –Surgery –Adjuvant treatment –Follow-up Multidisciplinary team –34 specialists –52 nurses –14 paramedics Increased need for : Organizational coordination Communication Continuity of care
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