Baromètre international de la relation client
{"Image DocumentName": "Barom\u00e8tre international de la relation client", "Image ImageDescription": "Une enqu\u00eate Ipsos pour l\u2019Institut National de la Relation Client. F\u00e9vrier \u00a9 2013 Ipsos. All rights reserved. Contains Ipsos Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}