5 Workgroup output - Services measured against criteria We applied the criteria to each of the 242 Agency Services Agreement lines Following the analysis 12 service lines were subsequently further reviewed by the Workgroup On the basis of all four criteria applying five high level categories were identified as candidates for consideration as user pays –Provide Query Management –User Admission & Termination –Must Reads –Provision of Services in Relation to Obligations under GT Licence –Provision of User reports and information
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