EDWARD DEMING'S POINTS
{"Image DocumentName": "EDWARD DEMING\u2019S POINTS", "Image ImageDescription": "Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs. The responsibility of supervisors must be changed from sheer numbers to quality. Cease dependence on inspection to achieve quality. Institute leadership: The aim of supervision should be to help people and machines do a better job. Institute training on the job. Drive out fear, so that everyone may work effectively for the company. Remove barriers that rob the hourly worker of his right to pride of workmanship. Break down barriers between departments. Move towards a single supplier for any one item, on a long-term relationship of loyalty and trust. Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force. Eliminate work standards (quotas) on the factory floor. Substitute with leadership. Eliminate management by objective. Eliminate management by numbers and numerical goals. Instead substitute with leadership. Put everybody in the company to work to accomplish the transformation. The transformation is everybody s job.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}