Self-Service Research
{"Image DocumentName": "Self-Service Research", "Image ImageDescription": "Source: Journal of Consumer Behavior, Vol 2(4), Jun pp Most consumers still prefer human interaction at key stages of the purchase cycle. Self-Service options are more accepted when the consumer experience is in mind rather than for cost-cutting reasons. Consumers thought automated touch-tone telephone options represented poor service delivery.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}