Amazon, Apple, and Blockbuster: NETFLIX DID NOT KILL BLOCKBUSTER  RIDICULOUS LATE FEES DID.  UBER DID NOT KILL THE TAXI BUSINESS.  LIMITED ACCESS AND FARE CONTROL DID.  APPLE DID NOT KILL THE MUSIC INDUSTRY.  BEING FORCED TO BUY FULL-LENGTH ALBUMS DID.  AMAZON DID NOT KILL OTHER RETAILERS.  POOR CUSTOMER SERVICE AND EXPERIENCE DID.  AIRBNB ISN'T KILLING THE HOTEL INDUSTRY  LIMITED AVAILABILITY AND PRICING OPTIONS ARE.  TECHNOLOGY BY ITSELF IS NOT THE DISRUPTOR.  NOT BEING CUSTOMER-CENTRIC IS THE BIGGEST  THREAT TO ANY BUSINESS.  t1lordfinessedito If any business stops providing sufficient value to their customers they will fail, especially as better options emerge. ~N
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