o Service Management has set of principle to be used for analysis, interface, and action in various situation involving services.
{"Image DocumentName": "What is Service Management", "Image ImageDescription": "Service management is a set of specialized organizational capabilities for providing value to customers in the form of services. Service management is different from other service like manufacturing, mining and agriculture in terms of. Intangible : Difficult to measure, control and prove. Demand : Demand is tightly coupled with customer assets. Perishable : The service quality and output may change. Contact : There is high-level of contact between customers. Service management is also a professional practice supported by extensive body of knowledge, experience and skill. The origin of Service Management are traditional in service industry like airlines, banks, hotel, etc.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}