Understanding Customer Requirements
{"Image DocumentName": "Understanding Customer Requirements", "Image ImageDescription": "Chapter 4 Operations Strategy. Understanding Customer Requirements. Search attributes are those that a customer can determine prior to purchasing the goods and/or services. These attributes include things like color, price, freshness, style, fit, feel, hardness, and smell. Goods such as supermarket food, furniture, clothing, automobiles, and houses are high in search attributes.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}