NEC Unified Solutions, Inc. InACD MIS Reports Agent Time Management Agent Performance Summary Agent Traffic by Hour Agent Call Summary Agent Login/Bre
{"Image DocumentName": "InACD MIS Reports Reports Group Call Traffic by Day Abandoned Calls", "Image ImageDescription": "Abandoned Calls by Hour. Abandoned Calls by Day. Group Service Level. Group Service Level by Hour. Group Service Level by Day. Call Detail by Queue. Individual Call Detail. Reports. Agent Time Management. Agent Performance Summary. Agent Traffic by Hour. Agent Call Summary. Agent Login/Break Timeline. Group Call Summary. Group Call Summary by Hour. Group Call Summary by Day. Group Call Traffic. Group Call Traffic by Hour. Slide 15: InACD Reports. This slide lists the available historical reports. Reports can be viewed and/or generated in graph or table format.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}