The TRUST Cycle™: 5 Fundamentals to control your collective destiny
{"Image DocumentName": "The TRUST Cycle\u2122: 5 Fundamentals to control your collective destiny", "Image ImageDescription": "Brian Wong, M.D., C.C.H.O.  Let\u2019s start with the title\u2026 TRUST really IS everything. I will establish that mistrust is the root cause of all of our problems in healthcare and that trust is the only enduring, comprehensive solution. Most healthcare professionals (especially doctors and nurses, but also including therapists, social workers, pharmacists, other staff and those who choose administration) choose healthcare as a career to help people\u2026 to help them get better\u2026 to actually save lives\u2026 this presentation will establish that in order to help those in healthcare save more lives, it will be necessary for each of us to change our own lives\u2026 our own way of thinking, our own responses to the environment, our very own attitudes, behaviors and conversations\u2026 if successful, we can save even more lives (including avoiding preventable harm)\u2026 and these techniques work from bedside to board room Yes, I agree, that changing lives is a TALL ORDER\u2026 yet, the best feedback I have gotten from my best presentations have been when audience members come up to me and thank me for changing their lives \u2026 it happens to about 2-5 people each time\u2026 my goal is to intentionally increase that percentage each time I do this. CCHO stands for: Chief Cat Herding Officer; leading physicians has been likened to herding cats\u2026 I then show a video clip of cowboys herding cats. \u00a92008 The Bedside Project LLC.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}