Measurements of Capacity 1.Aggregate unit 2.Utilization = actual output/design capacity 3.Efficiency = actual output/effective capacity 4.Throughput time 5.Process Velocity: similar to throughput time, but takes into account waste (wait, storage, transfer, inspect times); measured as throughput time/value- added time 6.Productivity: how well a firms uses its resources; measured as output/input
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