Font - They looked up Karen's account, and politely explained that according to the notes, they told Karen to buy the Windows version for brick-level backups of Exchange email accounts. But Karen balked at the price, so they offered her the Novell version with the caveat that it would perform entire Exchange database backups and user folders only. I wasn't completely right but right enough. Karen now insisted that they only sold her what they sold her because she threatened to buy their competit
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