CHAPTER 13: BUILDING INFORMATION SYSTEMS
{"Image DocumentName": "CHAPTER 13: BUILDING INFORMATION SYSTEMS", "Image ImageDescription": "Systems as Planned Organizational Change. CAN BUSINESS PROCESS MANAGEMENT MAKE A DIFFERENCE? Why are large companies such as AmerisourceBergen and Diebold good candidates for business process management? What were the business benefits for each company from redesigning and managing their business processes? How did BPM change the way these companies ran their businesses? What might be some of the problems with extending BPM software across a large number of business processes? What companies stand to gain the most by implementing BPM? This slide presents discussion questions regarding the chapter case on the experiences of two firms, AmerisourceBergen and Diebold, in implementing business process management. AmerisourceBergen used Metastorm BPM software to automate over 300 processes with tremendous efficiency savings. Diebold (security systems and services) used Progress Savvion\u2019s Business Manager BPM to improve its order fulfillment system, with enough success to use the product to analyze and improve other processes. \u00a9 Prentice Hall 2011.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}