Direct Claims
{"Image DocumentName": "Direct Claims", "Image ImageDescription": "Direct Claims can be made by phone,  , or letter. Written letters hold the most weight because, it creates a permanent record. Direct claims should follow these steps: Open with a clear statement of what you want. Justify by explaining your claim in the body. Close you claim with a specific action request. Finally put these parts together, and revise your claim.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}