The lean methodology
{"Image DocumentName": "PDSA \u2013 The Lean Methodology", "Image ImageDescription": "Minnesota Office of Continuous Improvement. July PDSA \u2013 The Lean Methodology. Hold event. Implement Action Plan. Monitor progress and results \u2013 30, 60, 90-day reviews. Define project (Project Charter) Adopt/Adjust/ Abandon & sustain improvement. Act. Plan. Do. Study. PDSA derives from the Scientific Method \u2013 you have a hypothesis, you test it, you study the results, you adjust/adopt your theory. Plan Phase: The nature of improvement requires that you challenge the status quo \u2013 that you ask and understand why each step in the process is needed (e.g., SONAR in rule writing). Important elements in the planning phase is validating assumptions about the current situation. If you are launching a kaizen event, the plan phase would include: Identify need/problem/opportunity. Work with sponsor and team leader to agree on project scope, goals and performance targets \u2013 Prepare Charter. Confirm project type is appropriate for a Kaizen event. Select and invite team. Schedule event. Collect information on the current situation/process, including reliable data on customer needs and service speed, quality, and costs; Conduct a kickoff meeting. Do Phase: Map and characterize current state process. Assess the current situation (identify strengths & wastes, validate root causes) Generate, evaluate and select improvements. Map and characterize the future state process. Create action items/plan to accomplish improvements and measures. Document standard work, lessons learned, and ideas for future improvements. Present results to sponsor and stakeholders (Report Out ppt) Implement improvements, including training employees. Study/Check Phase: Monitor implementation and institute metrics for validation of project goals. Act Phase: Adopt, adjust or abandon improvements. Transfer responsibility for sustainment to process owner. Following the Lean methodology ensures knowledge creation and continuous improvement. Department of Administration.", "Image XResolution": "37", "Image YResolution": "37", "Image ResolutionUnit": "Pixels/Centimeter", "Image Software": "SlidePlayer", "Image YCbCrPositioning": "Centered"}